Google Links
Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge
Elements and Performance Criteria
Range Statement
Performance Evidence
Knowledge Evidence
Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of: |
Australian and international codes and regulations relevant to freight services, including the Australian Dangerous Goods (ADG) Code and relevant bond, quarantine or other legislative requirementsdocumentation requirements for maintaining customer credit accounts and servicesinformation on relevant aspects of credit services, including credit services offered by the workplace, credit account systems, credit ratings and limits, and credit approval policies and proceduresmethods of payment including letters of credit, cheques, promissory notes, bank draftsoperational work systems, equipment, management and site operating systems for maintaining customer credit accounts and servicesproblems that may occur and appropriate action that can be taken to resolve these problemsworkplace procedures and policies for maintaining customer credit accounts and services. |